What’s in a word?

While carrying out the task of updating Rambutan’s style guide, Kat has been delving into the Oxford English Dictionary on more than a few occasions and realising that while the English language isn’t the simplest to understand, it can be a lot of fun! Proofreading is a matter of course for the bunch at Rambutan…

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International Women’s Day 2020

Sue was contemplating International Women’s Day and thinking about how the women you meet and chat to in your everyday life can be the most inspiring of people. The theme for International Women’s Day which is on Sunday 8 March 2020 is, ‘I am Generation Equality: Realising Women’s Rights.’ It’s all about asking how you…

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Stunning customer service

Kat chats about how she bought a coat she’d seen in a magazine from the comfort of her own home; and no, it wasn’t online, over the telephone with a credit card or contactless via her mobile! It came about through a commitment to stunning customer service, with a simple question and a little bit…

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Keeping it simple can be the best way

Craig was recently ‘chewing the fat’ on why it’s the easy, straightforward and simple stuff we sometimes forget and ignore. When I think about a lot of things in life, it’s very easy to over-engineer, over-complicate or add complexity to what should be a straightforward approach… just like this sentence! At Rambutan being straightforward is…

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The obstacles in our path

Gemma absolutely loves the power of stories and their ability to convey messages that would be seen as didactic lecturing if spelt out formally. Stories and parables abound in all of the well-known religions of this world for the very reason that they can impart truth and meaning to their followers. Stories are not limited…

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The power of three (x2)

Craig and Sue were busy pondering the art of storytelling and how ‘once upon a time’ can be the start of something very special. Storytelling is a key communication skill, whether at home or at work. Storytelling can help you engage your audience so much better than just listing facts, reading statements or perusing figures.…

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Getting your business story straight

It’s now commonplace for organisations to have a vision, mission, values, behaviours and a strategic plan. What’s often missing though is a compelling and authentic strategic narrative which weaves these together into one simple ‘story’ of where the organisation has come from, where it’s going to and how it’s going to get there. Mark has…

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Humour in the face of challenge

We love to share our thinking and knowledge to help people improve their skills in business, and today Craig reveals how humour can help defuse a situation. To have the ability to recognise when some well-applied natural humour may shift the tension or become an unblocker for a situation is a skill that can easily…

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Top tips from CEOs

Here at Rambutan, we’re big fans of top tips – examples of best practice, frameworks or new approaches to various business topics (we even produce our own series!). Mark recently discovered a brilliant new online resource of top tips from the BBC called ‘CEO Secrets.’ Here’s what he learned… As a leader or an aspiring…

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Surviving Blue Monday

We asked Jenny Collard, Practice Director and Senior Psychotherapist at RHCP, to help us understand what Blue Monday is all about. Q. #Blue Monday (the third Monday in January) is known as the most depressing day of the year, but is there any real science behind it or is it just modern-day hype? The origins…

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Are you seeing the true reality?

Gemma has been considering whether what we know, see and believe is really true. As we head not only into a new year but also a new decade, it might be clear to us where investment is needed in our business; where culture change needs embedding, management skills improving or leadership qualities transforming. However, while this reality…

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Five popular Christmas myths busted

From a traditional Christmas song originally written for a different holiday to Santa Claus’s mid-life crisis as Father Christmas, Jami-Lei looks at the history of popular Christmas beliefs, their misconceptions and what might be the true explanation behind them. Christmas is surrounded by traditions, beliefs and myths. Each country has its own legends and origin…

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Christmas Jumper Day

Any excuse for a dress-up!! Christmas Jumper Day was launched by Save the Children charity, as an initiative to encourage donations for much-needed funds. It has so far raised £12 million since its beginnings in 2012. For most, (including the bunch at Rambutan) it’s a chance for a bit of fun in the office, at…

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International Volunteer Day

As we celebrate International Volunteer Day on 5 December, Jami-Lei remembers how volunteering led her to where she is today. My first experience of volunteering was for a local charity shop. I remember being excited as the responsibilities made me feel like an adult at a young age. Fast forward a few years, I began…

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The evolution of Black Friday

Kat reflects that as the frivolity of Christmas is looming large upon the dark, wet and chilly horizon, this must also mean that the crazy present-buying frenzy of Black Friday is soon to be upon us. Yes, that ‘madcap’ day of hugely discounted goods of all kinds, accompanied by the mass hysteria of shoppers clamouring…

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Are you blindfolded?

We all know the use of a blindfold, but are you wearing one when you least expect it? Ed talks about the importance of removing the blindfold and seeing a way forward. Everyone has difficult times, whether it be a work issue, a personal issue or just having a bad day. Sometimes the way forward…

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Time to remember this November

Ed contemplates Remembrance Day (Monday 11 November) and what the day means to him. On Remembrance Day, we honour those who sacrificed their lives for us. The most famous symbol of Remembrance Day is the poppy. During the chaos of World War 1, the fighting left landscapes across Europe bleak from continuous bombardment. Amongst the…

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