How many companies are straightforward enough to present their services with a risk-free guarantee? Well we do, and we wouldn’t have it any other way. Intrigued..? Excellent, let’s talk details.
We guarantee the quality of our work by not billing for anything whatsoever that a client isn’t 100% happy with. Our guarantee is linked to achieving business objectives which are mutually agreed before any work starts. Put simply this means if we don’t achieve your objectives then you don’t pay; you can’t say fairer than that! So what sort of thing are we talking about? Typical outcomes that we guarantee can include:
• sales, gross and net profit • customer satisfaction
• employee engagement scores • customer effort score
• employee retention • customer loyalty/repeat business
• talent succession • Net Promoter Scores
We imagine you’re reading this and thinking it sounds good, but you’ve paused. Are you wondering what the catch is? Hold on to your hats…because there isn’t one!
We’re daring enough to work with you and get the best results first time round. You can read about the experiences of our clients and we’ll happily put you in touch with them to hear it from the horses’ mouths.
Watch David share his thoughts with a potential client on how to improve performance by equipping managers to be better leaders and how our Rambutan guarantee works.