Getting smart with Yoda

Our regular chats with Craig have awakened the force within him. Craig is a life-long fan of the guru, Yoda. Q. Let’s look a few key Yoda quotes Craig. How do they work in a business setting? • Train yourself to let go of everything you fear to lose. Leaders and managers benefit from becoming confident…

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United we stand

Sue was part of the planning group for an inaugural festival in Leicester recently, celebrating all things female, and it made her realise just how much can be achieved when a diverse set of people come together and pool their collective talents. A bunch of friends have a chat and decide it would be great…

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An interesting metaphor on collaboration

David’s attention was drawn to this YouTube video, by a client. It provides an interesting metaphor on collaboration so grab a coffee, sit back and watch. It reminded me of the well-known expression ‘the whole is more than the sum of its parts’ by the philosopher, Aristotle. We talk a lot about team work at Rambutan, so this…

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A coaching culture

What is it and how do I get one? We’re often asked by clients about creating a ‘coaching culture’ but this actually means different things to different people, so Gemma thought it was worth putting down a few thoughts as to what we at Rambutan believe it to be and how you can go about…

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A lesson from a missed picnic

Jami-Lei was reflecting on a couple of childhood stories and it got her thinking… How can we reduce the chance of missing great opportunities and instead say yes more? When I was a young child, my grandma came to my house and asked if I’d like to go out on a picnic with her. I…

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Intuitive customer service

Customer service is an art not a science and using the same process for every customer will not give the same result. Lance investigates this notion in celebration of Learning at Work Week. People are different and that’s what makes working with them, meeting them, and providing a service to them so wonderful. Here’s a…

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Culture killers

Like a delicate ecosystem in the natural world, an organisation’s culture, and the corresponding levels of employee engagement need to be cherished and protected. This is an area where the Rambutan bunch definitely ‘take their own medicine’ according to David, one of our founders. Our experience at Rambutan tells us that you can’t work on…

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Why leadership matters

When Gemma thought about the theme of this year’s Learning at Work week, ‘Shaping the Future’, she was reminded of one of the findings from the HRD People Leaders’ Report 2018. ‘Britain has long ranked poorly in global league tables for employee engagement, and the country’s productivity is stalling; in fact, the UK workforce has…

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An unfortunate acronym

Ten years of a thinking model and I still didn’t spot a glaringly obvious glitch… ‘help’ says David! When designing leadership development and deciding how best to deliver it in a blended way, I look at the outcomes and make decisions based on the type of learning needed to achieve those outcomes. If ‘knowledge’ is…

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Go home healthy

Mark, together with a clinical psychotherapist, was recently working with a client delivering some stress awareness workshops for managers. They discovered some starting facts about workplace stress as well as learning about some great free resources available from the Health and Safety Executive. In putting together a workshop for managers about stress in the workplace,…

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Live, learn, lead

It’s summer, the sun’s shining (we hope!) and it’s time for another chat with Craig. Today, we’re delving into how being a passionate, committed leader can inspire others around you. Q. What do you mean Craig by the mantra ‘live, learn, lead’? It’s an old statement that you only get one life, and unless someone…

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What does your handwriting reveal about your personality?

One of Jami’s favourite ‘pointless pastimes’ is taking personality quizzes. Sometimes they’re quizzes based on insightful and well-researched models and statistics. Sometimes they’re absolute nonsense. An example of the latter is a quiz from BuzzFeed which told her she’s a meatball sandwich!! Aside from online quizzes, there are plenty of tests and theories which claim…

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What can the Cricket World Cup teach us?

With the Cricket World Cup just finished, Ed explores what business lessons we can learn from his favourite pastime. Despite the preconception many have about the game of cricket, it can be one of the most enthralling sports to watch, play and talk about. Just like business, cricket relies on key strengths such as decision…

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Three is the magic number

Some of the most memorable things come in threes… Following a little research around the ‘rule of three’, Kat made some really interesting, thought-provoking and useful observations. (See what she did there?) The rule of three is a concept based on the idea that people will tend to remember stuff more easily when things are…

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Take Five

We all know how important it is to take a break occasionally to recharge the batteries. Craig has a few handy tips on why taking time out to think about stuff is more than important, it’s vital! Q. Why does taking a break matter so much to you? I treat taking a break as one…

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