No complaining!

Nicki was recently reading a newspaper article about how the average worker spends 2 weeks a year complaining in the office and it got her thinking. Could I really be wasting 2 weeks a year complaining at work? I’d like to think not…I have the occasional gripe but 2 weeks’ worth…really? According to the article…

Details

Can you control the future without changing it?

Jami-Lei recently started reading a book that got her thinking. There’s a difference between aspiring for something in the future, and predicting it. I read (part of) a book this week called ‘The Visionary’s Handbook’ by Howard Means, Jim Taylor, and Watts Wacker.  The book talks about paradoxes and has exercises that help you to…

Details

National Doodle Day

On Epilepsy Action’s National Doodle Day Kat asks, “What’s behind a doodle?” I’ve often found myself absent-mindedly doodling patterns while otherwise engaged with something; more often than not whiling away time holding on the telephone, or listening to a particularly uninspiring talk, or practically whenever there’s a piece of paper and pencil within easy reach!…

Details

On a train and in the rain…

David’s moment of weakness gave him flashbacks from over 20 years ago. OK, I failed…it was a moment of weakness! I let the cold and wet spell of weather (in what is supposed to be our glorious summer) dampen my mood. For those of you who live here or have visited the UK you will…

Details

An exciting first week at Rambutan

Rambutan’s new apprentice, Jami-Lei, shares her thoughts on her first week with the bunch. I was excited to start at Rambutan, despite having only ever been to Market Harborough once before in my life (and that was for my interview!). I walked into the office to see Craig and Lucy, both of whom were pleasantly…

Details

My dad is using emojis and text talk OMG!!

Craig recently started receiving texts from his dad with text talk and emojis which caused Craig to have a strange reaction…!😱 Emojis have their place. On a quick text/whatsApp message they add certain colour and fun. Text talk, for me, is frustrating as it takes away from the use of our beautiful language. In fact, I…

Details

What not to share with clients

Lucy was very surprised recently to see something a supplier was happy to share with his contacts. At Rambutan we worked with a supplier some time ago, who will remain nameless for reasons that will become apparent, and we still receive marketing emails from him. Recently I decided to unsubscribe from his marketing emails and…

Details

All alone

David discovered that being all alone on the Tube was far more uncomfortable than being on a crowded train. So where did everyone go? I was on a crowded tube train a few weeks ago. As I boarded, I mumbled a moan to myself about how hot and crowded it was before losing myself in…

Details

Feel the brand

David recently spotted a great example of communication that was designed to convey information and feeling. I chuckled to myself when I went to top up my mobile charge on the train from Newcastle to London yesterday. I have seen many versions of the instructions that sit next to on-train charge points. Most have a…

Details

Bring your personality to work

We know that people are happier at work when they can be themselves. We love to see personalities shine through and it’s great when that’s allowed to happen. Here’s a big ‘thumbs up’ from Lucy for Argos. Did you know that updates are part of your App Store app? Have you ever expanded the text on an…

Details

Instructions with a twist

Nicki noticed a sign during a recent visit to the gym and it made her think about how we can use words to influence people. Whilst giving the gruelling stairmaster a run for its money, I noticed a sign on the wall next to me which read ‘Cleaning up your sweat when you’ve finished is a great…

Details

How to generate creative ideas

Kat reviews her latest charity shop purchase; a very useful book by Edward de Bono, designed to help get those creative juices flowing. I was asked to run a ‘writing session’ of some kind recently at one of our monthly meetings, and, in search of a bit of inspiration with the format, I was very…

Details

Biased? Me?

When a friend of mine recently undertook jury service, the jurors were advised by the court that it’s acceptable for them to use their life’s experiences to help them in their decision making. We store information in our brains that we use as our reference library, so in a way, they’re stating what is inevitable…

Details

TGI Friday

Mark was recently analysing some employee opinion survey results where lack of work/life balance was a major complaint in one client’s results. This got him thinking about recent coverage of Japan’s ‘Premium Friday’ – an initiative designed to get workers home on time, at least some of the time. The Guardian reported in February this…

Details

What’s in a first impression?

This is about a girl on a train, but not the girl in the book (and subsequent box-office hit film). It’s about the impression a girl on a train made. There’s a girl (probably in her early twenties so I think that’s a girl) sitting opposite me on the train, using her phone. There are…

Details

A meeting room with a difference

David finally gets to end 23 years of curiosity and finds the coolest meeting/training room he has ever seen. Thanks to Heather Somers at the RAC for being such a great host (see my special parking place) and for helping me end years of curiosity. I have driven past the RAC building on the M5…

Details

Blowing the cobwebs away

As spring is now with us I’m inspired to start with my yearly (ok, a couple of weeks’ worth) exercise regime to get that summer body on the go! And what better way than a few brisk walks to blow the cobwebs away? Friday 7 April saw ‘Walk to Work Day’, so for those that…

Details