As one of the UK’s leading health cash plan providers, Medicash places its 175,000 customers at the centre of everything it does.

In 2013 Medicash was awarded the top Investor in Customers Award of Exceptional, but we never rest on our laurels and believe that we can always find new ways to do things better.  As a result Rambutan were asked to develop and deliver bespoke training package for our customers service teams in the Spring of 2015.

Craig from Rambutan worked very closely with us to understand how we worked, our culture and our customers. Craig tailored the training to suit our needs, concentrating on how best to develop our skills further.

He did a fantastic job. The sessions for the whole team were thought provoking and fun. Craig’s training sessions were very popular and other non-customer service employees joined in as well.

Rambutan were flexible, full of new ideas and so easy to do business with. The most important thing is Craig listened and I would thoroughly recommend Rambutan to other organisations.