We chose to work with Rambutan on the development of a leadership behaviour framework after meeting with Craig and David; having been impressed by their creative energy, the evidence that they had really listened to our brief and the bespoke tailored approach they promised. We have not been disappointed! Craig and Lance quickly gained a great understanding about our organisations and our people, and their experience, enthusiasm and fantastic coaching-style approach has resulted in the creation of a framework that we are confident meets the needs of our councils – reflecting what our people think it should be and what it feels like to work here.

As our account lead, Craig has always been available whenever we’ve needed to touch base, and he’s given us nudges along the way with ideas and support to help keep us on track. read more

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Wychavon District Council and Malvern Hills District Council

Rambutan was instrumental in helping us interpret our employee engagement survey data which enabled us to focus very quickly on the things we needed to do to improve engagement. Their guidance and support, through company workshops and facilitating senior team meetings helped us articulate our vision and strategy into a straightforward narrative that an amazing 94% of employees now understand. Sharing the company strategy in this way has proved invaluable and has driven engagement positively across the organisation. read more

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Hyundai Capital UK

Craig got in contact with me following the collapse of Thomas Cook and whilst he initially offered support to me personally, he very quickly turned his offer into a classroom-based session. This meant we could open up the training to 35 similarly impacted employees who were entering the job market, many for the first time for a number of years. The feedback I’ve had from the team is that they really enjoyed his training, which was based around making the best of your personal self whilst job hunting. He was very engaging and funny, which helped in the difficult situation we were in, and everyone in the room learnt something. A couple of people have since been on other similar courses and advised that they learnt more from Craig. I would highly recommend him in any training environment. He has a great ability to put people at ease, and get them to open up and participate. read more

Thomas Cook

We partnered with Rambutan for our two on-boarding days (pre-opening), to help ensure that they were smooth and successful with over 80 people attending each day. Rambutan’s approach and skills to help organise the logistics and content for the many different areas and topics was fantastic, and by no means an easy task! Following on from this, we also held a small management workshop to review our progresses to date, as well as set goals and priorities for the months ahead. This was a very helpful half day which ensured the management team were aligned to the company’s vision and also aware of each departmen’ts focus points. Rambutan are a very flexible company to work with and very capable of creating something bespoke to your needs. I would not hesitate in recommending them to others. read more

The Conduit

Craig is one of the most positive individuals I’ve come across and a pleasure to have around. Whilst I’ve known him for a number of years I recently engaged him to partner with a client to help us launch a new approach to appraisals. For this to be successful we needed to embed a coaching culture and Craig and his colleagues at Rambutan have played a key role in supporting us on this journey. As a Learning and Development specialist and strategist he is second to none. read more

Honeycomb Group

David and his team have been an immense pleasure to work with. David’s delivery was engaging, unorthodox and challenging. He became part of our team and helped make the change real for everyone. We achieved all our objectives and saw a massive difference in our team’s engagement levels from the start to the end of our programme. I would definitely recommend Rambutan to everyone. read more


We worked with Rambutan to support us with a major project around induction which we needed to achieve in double-quick time. Rambutan understood our needs, our context and were able to work with our team to achieve our aims quickly. The team from Rambutan were supportive, flexible and easy to get on with. They didn’t bamboozle us with theory or business speak – they simply asked the right questions and got on with the job. I would highly recommend them to anyone looking for support with a project. read more

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Rambutan are fantastic to work with. I love that they don’t come in and try to take over how you develop your culture; they work side by side with leaders and staff to develop internal capability in this area. As a result, we saw our own frontline team have the confidence to stand up and deliver an amazing awayday and they are now taking forward the follow up work. Rambutan were there the entire time, coaching, developing and supporting us to be the culture we want to be. Thank you Craig and the team. read more

United Learning

Working with Rambutan has been an incredible experience for me. Thanks to a fortuitous introduction, I had the pleasure of working with David Scott who coached me into a much-needed transition in my life. I felt supported and empowered to make decisions for myself that created the shifts I needed to pivot toward a new direction with confidence and clarity. I appreciate their fresh approach to coaching and consulting and I would happily work with Rambutan again. read more

Lashley Pulsipher

Rambutan’s targeted approach to tackling our business objectives enables the design of very specific workshops that not only get our managers thinking differently but also leave with objectives moving forward. Each workshop is delivered in an open, relaxed style which encourages dialogue and involvement from all attendees. We don’t have a large amount of opportunity to get all of our team together which makes the impact of any workshop hugely important. I view Rambutan as an extension to our team and I hope to continue working alongside them in the future. read more

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Home House

Cultural change is not easy; changing behaviours starts with clearly identifying them and then measuring where you are against them – also not easy. David and Gemma somehow made it easy for us. I enjoyed both the intellectual stimulus they provided and how they just made the process work seamlessly. I am sure we will work together again. read more

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MS Society

I am delighted to say that working with Rambutan has been instrumental in a step change for our business. They quickly understood us, our needs and the dynamics of our senior team.They delivered exactly the right level of coaching, challenge and practical support with perfect timing and pace. I’m now seeing a more collaborative approach and improved business results driven by a high-performing senior team. If your business needs transforming, I have no hesitation in recommending the Rambutan team. read more

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Volker Fitzpatrick

I just wanted to thank you for all your help and guidance. It was really great working with you. I have found our sessions to not only be very useful but also highly enjoyable. I am looking forward to being able to put into practice the things we discussed during our sessions. read more

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I believe I am a better leader today because of the coaching I received from Lance. He asked the right questions to lead me to find my own answers to make solid decisions. He has helped me to focus and prioritise. I have been more able to look at problems in different ways and he has helped me with strategies to become a better listener. read more

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The Royal Automobile Club

We engaged Rambutan on a number of occasions to deliver a Presentation Skills course as part of our core programme of personal development available to staff. Rambutan have a totally different approach, not using chalk and talk but instead making the session very practical and interactive. I was very impressed with the professional approach of the facilitator and feedback from participants was always good. I’d definitely engage Rambutan in a conversation about working with us again. read more

University of Sunderland
University of Sunderland

Rambutan helped us transform our vision for delighting customers into reality. Through innovative planning sessions they were able to translate our aspirations for stunning customer service and culture into an energetic, exciting and engaging series of workshops taking colleagues step by step through cultural transformation. Lots of people say they do this ‘stuff’ but Rambutan add a spin that makes it memorable and lasting. read more

Chiltern Railways

I approached the team at Rambutan to help us address a gap with sales skills. Our business needs meant this needed to be achieved in a very short timescale and the team at Rambutan didn’t disappoint! David and his team took the time to conduct a robust needs analysis and really get to know our people and how we work. The result was a well-designed and facilitated programme that delivered skills and knowledge to our teams at the time we needed it. read more

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iQ Student Accommodation

Rambutan’s astute guidance and support have proven absolutely invaluable in helping us firstly to identify and articulate our core organisational values and then to build a bespoke recruitment, development and performance management framework that embodies and reinforces those values. It has transformed our organisation for the better. We could not have done it without them. They also blew away our early scepticism about the value of such ‘consultancies’ and especially one with such a pretentious name! read more

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Theatre Royal Plymouth

Following on from an employee engagement survey, I approached Rambutan as I needed some help and guidance in making our organisation ‘an even better place to work’. The team are skilled at integrating themselves within the business and gaining the trust and respect of employees at all levels, from a very early stage. They care about people and about your business succeeding. Their investment in you is evident, even from your initial inquiry. As an HR professional I feel supported by them and confident that the work we are completing together will help us achieve our goal. read more

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Hyundai Capital

If you’re expecting to buy something off the shelf and have a safe, comfortable ride then Rambutan is not for you. What the Rambutan team give each and every time is bags of energy, challenge, creativity and solutions that hit the mark. Their bespoke feedback tools give a unique insight into what is working well and not so well in any team and their approach to the associated one-to-one coaching is both refreshing and challenging. As a coachee myself, I’ve been pushed (willingly!) out of my comfort zone through their coaching interventions many times and I have improved as a leader as a direct result.

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Transport for London
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