Phones 4u reached number 36 in the ‘Top 50 Call Centres’ on their first attempt, and continue to climb up the chart, after we used a ‘train the trainer’ approach to deliver service improvements.

Phones 4u reached number 36 in the ‘Top 50 Call Centres’ on their first attempt, and continue to climb up the chart, after we used a ‘train the trainer’ approach to deliver service improvements.