Chat on the sofa between two people

How coaching can help you shape the future

In celebration of Learning at Work week, Craig is looking at how focusing on where you want to be can help identify the most successful route to take you there. In the words of Steve Covey, author of The 7 Habits of Highly Effective People: “Begin with the end in mind”. This quote could be…

Why leadership matters

When Gemma thought about the theme of this year’s Learning at Work week, ‘Shaping the Future’, she was reminded of one of the findings from the HRD People Leaders’ Report 2018. ‘Britain has long ranked poorly in global league tables for employee engagement, and the country’s productivity is stalling; in fact, the UK workforce has…

Culture killers

Like a delicate ecosystem in the natural world, an organisation’s culture, and the corresponding levels of employee engagement need to be cherished and protected. This is an area where the Rambutan bunch definitely ‘take their own medicine’ according to David, one of our founders. Our experience at Rambutan tells us that you can’t work on…

Intuitive customer service

Customer service is an art not a science and using the same process for every customer will not give the same result. Lance investigates this notion in celebration of Learning at Work Week. People are different and that’s what makes working with them, meeting them, and providing a service to them so wonderful. Here’s a…

A lesson from a missed picnic

Jami-Lei was reflecting on a couple of childhood stories and it got her thinking… How can we reduce the chance of missing great opportunities and instead say yes more? When I was a young child, my grandma came to my house and asked if I’d like to go out on a picnic with her. I…

Chat on the sofa between two people

A coaching culture

What is it and how do I get one? We’re often asked by clients about creating a ‘coaching culture’ but this actually means different things to different people, so Gemma thought it was worth putting down a few thoughts as to what we at Rambutan believe it to be and how you can go about…

An interesting metaphor on collaboration

David’s attention was drawn to this YouTube video, by a client. It provides an interesting metaphor on collaboration so grab a coffee, sit back and watch. It reminded me of the well-known expression ‘the whole is more than the sum of its parts’ by the philosopher, Aristotle. We talk a lot about team work at Rambutan, so this…

United we stand

Sue was part of the planning group for an inaugural festival in Leicester recently, celebrating all things female, and it made her realise just how much can be achieved when a diverse set of people come together and pool their collective talents. A bunch of friends have a chat and decide it would be great…

Craig and Yoda on the sofa

Getting smart with Yoda

Our regular chats with Craig have awakened the force within him. Craig is a life-long fan of the guru, Yoda. Q. Let’s look a few key Yoda quotes Craig. How do they work in a business setting? • Train yourself to let go of everything you fear to lose. Leaders and managers benefit from becoming confident…

conversation between two people image

What’s your mindset?

A marketing flyer landing in Gemma’s inbox caught her eye, but not for the right reasons… I was running through my morning emails, deleting the marketing circulars that seem to get through whether they are relevant or not, and came across one that jumped out at me. It was advertising a workshop and was entitled…

Move office

New year, new focus

So, how has 2019 shaped up so far for you? Have the planets aligned in your favour, or has it been a bit of an upheaval? Here’s Kat with more on this. For us at Rambutan, it’s been all change; Treetops HQ has moved! To be fair, it was only next door, but still, an…

Random acts of kindness

17th February saw ‘Random acts of kindness’ day, something Kat thinks we could all get behind. How many times have you vacated your parking space earlier than you’d thought, and offered the remainder of your ticket to another driver just entering the car park? It might not be quite so popular these days for one reason…

Is our attention span disappearing?

Jami-Lei finds out more on the topic of depleting attention span and what this means for the future. When I was younger, I could spend a whole day watching films and only distracting myself to top up on popcorn. Now, I can barely watch one film without looking at my phone at least once. The research on…

What is your why?

Ed looks at the road to success of some of the world’s greatest in sport and business and how we too can reach our goals, even when life knocks us down. Most of us have our goals, some easier to reach than others. The harder the goals in life are, the harder we have to…

Tick tock, tick tock

Mark was recently travelling in Berlin where unsurprisingly, the trains ran on time – almost to the second. This got him thinking about punctuality and what it says about our personality or culture. It may well be a cultural stereotype, but when travelling in Berlin, I expected the trains to run with pinpoint punctuality. They…

My journey as a golfer

Our regular chats with Craig have revealed his love of golf and how it’s blossomed in the prime of his life. Q. When did you take up golf? I started playing golf when I was a kid. Some of my happiest memories are out on the golf course with my dad. In my day, I…

A period of self-reflection

Gemma has been preparing for her annual appraisal with a period of self-reflection… An annual appraisal is a good prompt to spend some time reflecting on our past actions but it’s important that we don’t limit holding a mirror up to ourselves to this yearly review.  Reflecting helps us to develop our skills and review…

How to succeed with New Year’s Resolutions

Christmas is fast approaching and along with it the time when we perhaps think about some New Year’s Resolutions. Gemma pondered over this popular annual tradition. Before you start planning your weight loss and fitness regime for 2019 though, I’d be interested to know what happened to last year’s resolutions. Are they long forgotten, languishing…

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