Go home healthy

Mark, together with a clinical psychotherapist, was recently working with a client delivering some stress awareness workshops for managers. They discovered some starting facts about workplace stress as well as learning about some great free resources available from the Health and Safety Executive. In putting together a workshop for managers about stress in the workplace,…

An unfortunate acronym

Ten years of a thinking model and I still didn’t spot a glaringly obvious glitch… ‘help’ says David! When designing leadership development and deciding how best to deliver it in a blended way, I look at the outcomes and make decisions based on the type of learning needed to achieve those outcomes. If ‘knowledge’ is…

Chat on the sofa between two people

How coaching can help you shape the future

In celebration of Learning at Work week, Craig is looking at how focusing on where you want to be can help identify the most successful route to take you there. In the words of Steve Covey, author of The 7 Habits of Highly Effective People: “Begin with the end in mind”. This quote could be…

Why leadership matters

When Gemma thought about the theme of this year’s Learning at Work week, ‘Shaping the Future’, she was reminded of one of the findings from the HRD People Leaders’ Report 2018. ‘Britain has long ranked poorly in global league tables for employee engagement, and the country’s productivity is stalling; in fact, the UK workforce has…

Culture killers

Like a delicate ecosystem in the natural world, an organisation’s culture, and the corresponding levels of employee engagement need to be cherished and protected. This is an area where the Rambutan bunch definitely ‘take their own medicine’ according to David, one of our founders. Our experience at Rambutan tells us that you can’t work on…

Intuitive customer service

Customer service is an art not a science and using the same process for every customer will not give the same result. Lance investigates this notion in celebration of Learning at Work Week. People are different and that’s what makes working with them, meeting them, and providing a service to them so wonderful. Here’s a…

A lesson from a missed picnic

Jami-Lei was reflecting on a couple of childhood stories and it got her thinking… How can we reduce the chance of missing great opportunities and instead say yes more? When I was a young child, my grandma came to my house and asked if I’d like to go out on a picnic with her. I…

A period of self-reflection

Gemma has been preparing for her annual appraisal with a period of self-reflection… An annual appraisal is a good prompt to spend some time reflecting on our past actions but it’s important that we don’t limit holding a mirror up to ourselves to this yearly review.  Reflecting helps us to develop our skills and review…

How to succeed with New Year’s Resolutions

Christmas is fast approaching and along with it the time when we perhaps think about some New Year’s Resolutions. Gemma pondered over this popular annual tradition. Before you start planning your weight loss and fitness regime for 2019 though, I’d be interested to know what happened to last year’s resolutions. Are they long forgotten, languishing…

No-nonsense coaching

In our continuing interview series with Craig, we’re chatting today about his passion for one-to-one coaching. Q. In a nutshell what is one-to-one coaching? This is where one person dedicates themselves to helping the other person find their own answers by asking beautifully crafted and thought-provoking questions and listening until their ears hurt. Craig’s recent…

Rambutans spotted!

David spotted some beautiful Rambutans on a recent family trip to Barcelona to celebrate his birthday. It was great to see such fresh Rambutans on European soil. These little beauties were front and centre of an amazing exotic fruit stall in La Boqueria Market, Barcelona. A very nice (and delicious) birthday surprise!

Joy of Alone

We Rambutans recently took a little personality test just for a bit of fun, and to see what kind of insight (if any) it could give us into ourselves, and each other. Kat was reflecting on the results. Called the Briggs Meyer 16 Personalities test, it’s formulated as a questionnaire where your responses are collated…

people in a crowd

Is more always good?

Don’t miss the music by just chasing dollars. David reflects from the side of a piano in one of the UK’s busiest financial districts. I recently took the tube in London for a meeting at Canary Wharf in London. It was amazing to see the sheer volume of people flooding to the area as they headed to their…

Fake news in the workplace

We hear a lot these days about so-called ‘fake news’ (thank you Mr Trump). This got Mark thinking about how rumours, myths and untruths can unsettle even the best businesses and what is the best way to handle these. So, apparently Thomas Edison didn’t invent the lightbulb, Marie Antoinette never said “let them eat cake” and…

Danger – watch out for the awareness accelerator!

Our awareness system as humans has developed over millions of years and is a sophisticated neuro process designed (evolved) to help us and keep us safe. However, it could be dangerously inadequate for the digital age, as David investigates. Understanding what the Reticular Activating System (RAS) is and what it does has had a profound…

You’ve got talent (yes you have!)

In our continuing interview series with Craig, we’re chatting today about how every one of us really does have a talent.   1. What is talent when it’s at home? Talent is permanent, but form can be temporary. A talent is your passion; a task, activity or ability that you deliver with ease, something that…

September is national Friendship month

National Friendship month inspired Nicki to read about the importance of friendship in society. What she discovered was quite surprising… The causes of modern social problems, from divorce to homelessness and obesity, are often thought to be rooted in areas such as poverty, stress or unhappiness. But researchers suggest we are overlooking something crucial: friendship.…

Sales is an art, not a science

Lance was talking to a friend recently who mentioned they’d commissioned sales training for their organisation. They went on to say that they’d been sold a dream (by the training organisation) but had been delivered a nightmare. If only the provider had guaranteed their work! The person who sold the dream got a sale, but…

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