Lucy recently attended the 2016 People Development Summit and reflected on the couple of days of great conversations…
Take a beautiful hotel in a fabulous location (the Dolce Sitges near Barcelona), add some interesting and interested L&D professionals, warm gently in the Spanish sunshine, and stir for about two days until some rich conversations have been had. Serve with some superb organisation and a couple of consultants who get easily excited about the work they do, and you have our recipe for an excellent People and Development Summit (PDS). In some of the rich conversations we had at this year’s PDS people were a little surprised that we didn’t have a proper sales pitch, like proper sales people do, but that’s not really our style. In the same way that we don’t have any standard products, we don’t have ‘standard lines’ about our work. It means all the conversations naturally moved away from ‘what we do’ or ‘what the clients need’ to ‘what they’d like to change/improve in their business’. This in turn made it easier for us to talk about our guarantee because we don’t charge for the stuff that gets done but for the results achieved, which means there’s no charge at all if the agreed results don’t happen.
People (as always) described this approach as daring but for us it just https://texasgoldengirl.com/xenical/ feels like the fair way to do business. Another benefit of not having a scripted sales patter is that we get more time to listen. We love to hear about the challenges people face, their priorities and their achievements. For example, a big shout-out to Alton Hobbs at Royal Mencap Society for some amazing work on values and leadership principles. But ultimately, in the short half-hour we have to meet, it’s more than anything about clients and suppliers getting a feel for whether there’s a fit. And that’s important as it’s us who rock up to do the work because Rambutan doesn’t use associates. So, in spite of a challenging journey to get there (ask us about it sometime – it’s a story with heartbreak, hilarity and heroism) this year’s PDS was a great success. We were given the usual warm welcome and got to meet some amazing people.
Our thanks go to all the lovely people at Summit Events and to the clients who took time out of their busy schedules to meet with a couple of nutters who are passionate about helping organisations develop their people and guarantee the outcomes of their work.